You can contact Sky on their freephone customer service number 0800 151 2747 for enquiries about their broadband internet and television packages, to query a recent bill, or for assistance if you are moving home.


Broadband Customer Services – 0800 151 2747

You can call Sky on their UK customer care centre number 0800 151 2747 for all enquiries regarding their broadband internet services. For instance, it is recommended to call this freephone number for technical support should you be experiencing connectivity issues, a problem with your internet speed, if your WiFi is down or if there is a problem with your Sky Hub box. Moreover, customers also be able to receive troubleshooting support with their SKY ID and Email services. However, if you are new to Sky broadband then you may wish to ask which broadband package is best suited to your intended usage, as there are a variety of packages, including Unlimited, available to new customers. Subsequently, callers may have enquiries about the installation process, or may like to track the location of a Broadband or Fibre Internet box over the phone.


Sky TV – 0330 041 2526

You can also call the Sky TV customer service number 0330 041 2526 for technical support and enquiries regarding your TV bundle. For example, callers should use this number for billing support should they be overcharged for their television services. Alternatively, you may want help managing your account, changing your payment details, or by upgrading your television package to the premium or Sky Sports service.


Call Costs

Given that it runs a 0800 number, you will be able to contact Sky Broadband entirely free of charge. Calls to the Sky TV are charged at a standard geographic per-minute rate, meaning that you can contact the department for free if you have inclusive minutes bundled in your mobile or landline tariff.


Sky UK Phone Numbers

Sky Department UK Phone Number
Broadband 0800 151 2747
TV 03300 412 526
Sky Talk 0330 041 2553
Upgrades 0344 241 1653
Downgrades 0344 241 0266
Complaints 03442 414 141
Cancellations 0333 202 2135
Faults 0344 241 1653
Sky Mobile 0333 009 1366


Sky Complaints

However, if you have a complaint regarding a bill, the quality of your Sky services, or the conduct you have had with a customer service representative, then you can either phone the complaints helpline 0344 241 4141 or write to the postal address as follows: Customer Complaints, Sky Subscriber Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD, United Kingdom.